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          • Lean Six Sigma Green Belt
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Free ITIL® FOUNDATION Training

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CoursesFree CoursesFree ITIL® FOUNDATION Training
Free ITIL® FOUNDATION Training

Curriculum

  • ITIL® FOUNDATION Section 20

    • Lecture1.1
      About MSys Training
    • Lecture1.2
      Introduction to ITIL® Foundation
    • Lecture1.3
      Sample Lectures – Handout
    • Lecture1.4
      Unit 1: Introduction
    • Lecture1.5
      Unit 2: Service Strategy: Lesson 1:Principles of IT service Management
    • Lecture1.6
      Unit 2: Service Strategy: Lesson 2:The Service Lifecycle
    • Lecture1.7
      Unit 3: Service Design: Lesson 1:Introduction to Service Design
    • Lecture1.8
      Unit 3: Service Design: Lesson 2: Key concepts in Service Design
    • Lecture1.9
      Unit 4: Service Transition: Lesson 1:Introduction to Service Transition
    • Lecture1.10
      Unit 4: Service Transition: Lesson 2: Service Transition Process
    • Lecture1.11
      Unit 5: Service Operation: Lesson 1:Introduction to Service Operations
    • Lecture1.12
      Unit 5: Service Operation: Lesson 2: Service Operation Processes
    • Lecture1.13
      Unit 5: Service Operation: Lesson 3: Service Operation Functions
    • Lecture1.14
      Unit 6: Continual Service Improvement: Lesson 1:Introduction to CSI
    • Lecture1.15
      Unit 6: Continual Service Improvement: Lesson 2: Key Principles and Models
    • Lecture1.16
      Tips & tricks from recent ITIL® Foundation exam takers
    • Lecture1.17
      Details about ITIL® Foundation Certification requirements
    • Lecture1.18
      ITIL® Foundation Exam content outline
    • Lecture1.19
      Links of Articles to Read
    • Lecture1.20
      Glossary
Know your Instructor

Frequently Asked Questions

Frequently Asked Questions

Student Testimonials

Student Testimonials
I opted for IT service and architecture course from MSys and it was a good learning experience. I liked the way content was organized and presented. The examples shared by trainer were excellent and makes training easier. I am confident about applying the ITIL concepts at work plus the certification exam is a simplified affair now. Thank you MSys for this amazing experience.

Karen Miller

Karen Miller
Very good experience for me. Feel confident about appearing for the certification exam. Happy with the way the training was conducted and the training material that was covered. The examples shared by trainer were excellent. Good job MSys!

Patrick Dave

Patrick Dave
Awesome learning experience. Excellent trainer with vast knowledge on the subject, excellent batch planning and lab session. The Big data sessions were really informative and imparted good knowledge on Hadoop technologies and use cases. Training also covered hands-on demo on key features and use cases.

Patricia Taylor

Patricia Taylor
MSys has done a great job with the entire course package. The content, presentation, structure of course, and to top it all the facilitator was an excellent person. Knowledgeable and highly skilled in the domain. Real good examples. The simulations too are well done. Awesome experience being a part of this certification course. Thanks guys!

Melissa Parker

Melissa Parker
Come across MSystraining while searching for online professional certification courses. Joined their project management certification course and very happy with the training and the material they provided for the same. The trainer explained everything very clearly by sharing some real-life examples. Happy to choose MSys for taking the certification training.

Elena Scott

Elena Scott
Well organized and planned session. Very interactive and informative. Highly motivated and knowledgeable facilitator. I liked the way the simulations and labs were taken up and feel pretty confident that about clearing the certification. I am happy to have chosen MSys for the certification training. Keep it up guys!

Aymen More

Aymen More
I took a big data and analytics course with MSys Training and very satisfied with the training session. The instructor showed a genuine interest in the group success and made an effort for the team. I am confident about the techniques that instructor shared with us and looking forward to apply those concepts.

Kevin Malcom

Kevin Malcom
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AL Howard
Lead Instructor/Trainer at Msys Training. Howard’s extensive repertoire of certifications and industry experience speaks for himself. With 37 years of work experience in the areas of IT courses, PMP Certification Courses, and Six Sigma Certification Courses. Howard has now focused her energies and expertise in training professionals to become better managers and leaders. His list of certifications include PMI Scheduling Professional (PMI-SP), Project Management Professional (PMP), Certified Information System Security Professional (CISSP), Mikrotik Certified Trainer (MCT). He has extensive experience in corporate training domains and has conducted training workshops in Spartanburg SC.

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