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ITIL® Intermediate Service Strategy (SS)

  Key Features
  • 30 Hours of self-paced learning
  • Downloadable eLearning material
  • 2 Simulation Test
  • 10 Chapter-wise Quizzes
  • ITIL Intermediate SS Exam Voucher Included
  • Accredited by AXELOS
$899.00   $799.00
30 Days
Price: $699
90 Days
Price: $799
180 Days
Price: $899
About Course

ITIL® Intermediate Service Strategy (SS) training covers the risks and success factors of IT services to ensure that participants can pass ITIL Intermediate SS Certification exam in very first attempt. The ITIL Intermediate Service Strategy Certificate is a free-standing qualification. The ITIL SS certification is a part of the ITIL Intermediate Lifecycle stream, which is one of the modules leading to the ITIL Expert Certificate.


The purpose of this training module is to impart, test, and validate the knowledge on ITSM strategies and best practices as documented in the ITIL Service Strategy publication. This ITIL® Intermediate Service training module is designed to test, impart and validate the knowledge on IT service management strategies.


The ITIL intermediate service strategy study guide help participants to understand of the principles, processes and purpose in service strategy. The ITIL intermediate service strategy course gives you knowledge on the concept of governance in terms of ITIL service strategy, describe the technological considerations in ITIL service strategy and identify ways for ITIL strategy management. The MSys ITIL project management training will also offer knowledge on implementing service strategy, identifying challenges, recognizing the critical risks and success factors and design and operate customer-centric ITIL® service strategies.


What you get with MSys?

On completion of the ITIL SS training, you will:

  • Get an understanding of the principles, processes and purpose of the service strategy
  • Creating and operating customer-focused ITIL service strategies
  • Identifying organizing process for service strategy
  • Define governance in terms of the service strategy
  • Knowledge about implementation of service strategy
  • Understanding on the technological considerations in service strategy
  • Identify challenges, critical success factors and risks
Exam and Certification

What are the prerequisites for ITIL Intermediate SS certification?

  • Minimum 21 hours of instruction with an ATO (Accredited Training Organization) such as MSys Training.
  • Must be ITIL Foundation Certified


What will be the format of the ITIL® Intermediate SS certification exam?

ITIL Service Strategy certification exam is a closed book computer based examination. It consists 8 multiple-choice questions and you will get 90 minutes to answer them.


How do I get ITIL® SS certification from AXELOS?

To be ITIL® SS certified from AXELOS you will have to follow the below processes:

  • Appear for the ITIL® SS exam post completion of the training
  • Score at least 70%
  • Earn three ITIL® credits by successful completion of ITIL® SS exam


Exam Fee

Exam Fee is included in course fee.


How can I enroll for the online training?

You can enroll for the training through our website or by calling 1-408-878-3078. Payments can be made using any of the following given options and we will send you a receipt of the same via email.

  • American express
  • Visa debit/credit card
  • Master Card
  • PayPal
  • Check
  • Diners
  • Wire Transfer
  • Purchase Order


What do I get along with the training?

With the training, you will have access to the online e-learning course material and practice tests.


Will I be able to extend the access period?

Yes, by paying an additional fee, you can extend the access period. Please raise a request via our Help and Support portal.


Will I be able to cancel my enrollment? Would I get a refund?

Yes, you can cancel your enrollment. We provide a complete refund after deducting the administration fee. Please go through our Refund Policy to know more.


Is there money back guarantee for the ITIL SS certification training?
No, we don’t offer money back guarantee on ITIL SS certification training. Although, we provide a money-back guarantee for many of our training programs.


Please contact [email protected] to know about the agenda.

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