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ITIL® Intermediate Service Offerings & Agreements (SOA)

  Key Features
  • 30 Hours of self-paced learning

  • Downloadable eLearning material

  • 2 Simulation Test

  • 10 Chapter-wise Quizzes

  • ITIL Intermediate SOA Exam Voucher Included

  • Accredited by AXELOS

$899.00   $799.00
30 Days
Price: $699
90 Days
Price: $799
180 Days
Price: $899
About Course

The ITIL® Intermediate Service Offerings & Agreements (SOA) is one of the qualifications within the ITIL® Capability work stream. The ITIL Intermediate SOA Certification course helps individuals and organizations to understand how the five levels of the ITIL lifecycle (Service Strategy (SS), Service Design (SD), Service Transition (ST), Service Operation (SO) and Continual Service Improvement (CSI)) can add value to projects and firms. The MSys ITIL® Service Offerings & Agreements (SOA) Online Training gives understanding on processes and principles to create and manage service depending on business needs. Our AXELOS approved ITIL study material gives you knowledge of the best practices for developing, executing and improving services.


What you get with MSys?

On completion of the ITIL SOA foundation certification training, you will be able to:

  • Apply Service Offerings and Agreements (SOA) practices to enable service catalogue, service level, portfolio, demand, financial management and supplier.
  • Identify how to design service offering to support both user and business needs
  • Identify how the 5 stages of the ITIL® intermediate lifecycle (SS, SD, ST, SO and CSI) can offer value to organizations and projects


Who should attend this ITIL SOA certification?

The professionals with any of the following designation can attend this certification:

  • IT Finance Manager
  • IT Management
  • Business Continuity Manager
  • Service Level Manager
  • Capacity Manager
  • Supplier Relationship Manager
  • Service Portfolio Manager
  • ITIL® Foundation certified individuals
Exam and Certification

What are the prerequisites for ITIL Intermediate SOA certification?

  • Appear for training with an ATO (Accredited Training Organization) such as MSys Training.
  • Must be ITIL Foundation Certified


What will be the format of the ITIL® Intermediate Service Offerings & Agreements certification exam?

ITIL Intermediate SOA certification exam is a closed book computer based exam. It consists of 8 multiple-choice questions and candidate have 90 minutes to answer them.


How do I get ITIL® Intermediate SOA certification from AXELOS?

To be ITIL® SOA certified from AXELOS you will have to follow the below processes:

  • Appear for the ITIL® Service Offerings & Agreements (SOA) exam post completion of the training
  • Score at least 70%
  • Earn four ITIL® credits by successful completion of ITIL® SOA exam


Exam Fee

Exam Fee is included in course fee.


How can I enroll for the online training?

You can enroll for the ITIL SOA course through our website or by calling 1-408-878-3078. For payment, you can use any of the below mentioned methods and you will receive an auto-generated copy of the payment on your registered email-id.

  • PayPal
  • American express
  • Visa debit/credit card
  • Master Card
  • Check
  • Diners
  • Purchase Order
  • Wire Transfer


What do I get along with the training?

Along with the SOA certification training, you will get access to the online e-learning material and simulation tests.


Will I be able to extend the access period?

Yes, you can extend the access period by paying an additional fee. Please raise a request via our Help and Support portal.


Is there money back guarantee for the ITIL SOA certification training?
No, we don’t offer money back guarantee on ITIL SOA certification training. Although, we provide a money-back guarantee for many of our training programs.


Will I be able to cancel my enrollment? Would I get a refund?

Yes, you can cancel your enrollment. We provide a complete refund after deducting the administration fee. Please go through our Refund Policy to know more.


Please contact [email protected] to know about the agenda.

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