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ITIL® Intermediate Service Design (SD)

  Key Features
  • 30 Hours of self-paced learning
  • Downloadable eLearning material
  • 2 Simulation Test
  • 10 Chapter-wise Quizzes
  • ITIL Intermediate SD Exam Voucher Included
  • Accredited by AXELOS
$899.00   $799.00
30 Days
Price: $699
90 Days
Price: $799
180 Days
Price: $899
About Course

The ITIL® Intermediate Service Design (SD) is one of the qualification modules in the ITIL® Service Lifecycle category of the ITIL Intermediate level. The ITIL Intermediate Qualification Service Design Certificate shows the candidate's knowledge of IT processes, services and other elements of IT service management.

The ITIL Intermediate Service Design Certification Training course focuses on the design of IT services, processes, covering the architectures, documentation and policies. The ITIL Intermediate SD Certification Training enables participants to design services to meet the needs of the organization. The courseware has been approved by AXELOS and includes test papers.


What you get with MSys?

On completion of ITIL® Intermediate Service Design training, you will:

  • Understand the principles, processes and purpose in service design
  • Identify technology related considerations and activities in service design
  • Able to implement, organize and improve service design
  • Identification of risks, challenges and critical success factors
Exam and Certification

What are the prerequisites for ITIL Intermediate SD certification?

  • Minimum 21 hours of instruction with an ATO (Accredited Training Organization) such as MSys Training.
  • Must be ITIL Foundation Certified


What will be the format of the ITIL® Intermediate SD certification exam?

ITIL Service Design certification exam is a closed book computer based examination. It consists 8 multiple-choice questions and you will get 90 minutes to answer them.


How do I get ITIL® SD certification from AXELOS?

To be ITIL® SD certified from AXELOS you will have to follow the below processes:

  • Appear for the ITIL® SD exam post completion of the training
  • Score at least 70%
  • Earn three ITIL® credits by successful completion of ITIL® SD exam


Exam Fee

Exam Fee is included in course fee.


How can I enroll for the online training?

You can enroll for the training through our website or by calling 1-408-878-3078. Payments can be made using any of the following given options and we will send you a receipt of the same via email.

  • American express
  • Visa debit/credit card
  • Master Card
  • PayPal
  • Check
  • Diners
  • Wire Transfer
  • Purchase Order


What do I get along with the training?

With the training, you will have access to the online e-learning course material and practice tests.


Will I be able to extend the access period?

Yes, by paying an additional fee, you can extend the access period. Please raise a request via our Help and Support portal.


Will I be able to cancel my enrollment? Would I get a refund?

Yes, you can cancel your enrollment. We provide a complete refund after deducting the administration fee. Please go through our Refund Policy to know more.


Is there money back guarantee for the ITIL SD certification training?
No, we don’t offer money back guarantee on ITIL SD certification training. Although, we provide a money-back guarantee for many of our training programs.


Please contact [email protected] to know about the agenda.

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