Six Sigma is applied for “process improvement” by eliminating defects and all the businesses are run through several processes. Whether it’s a tangible product or a service, the business consists of lots of processes & where there is a process, there are defects and where there are defects, you can always use Six Sigma methodology to improve the processes.
LSS is not only confined to support jobs only, but it also is by all means for the mainstream people & it is strongly recommended to organizations to put their best people in taking care of the LSS activity in the company and there is a strong reason to say so.
LSS not only of a single operation or a small function but takes care of the whole businesses. But till today many companies are depriving themselves of the beautiful advantage of LSS implementation just because they do not know about the benefits of Lean six sigma. Lean Six Sigma methodology can take care of the actual cause because of which a business can make or break. It doesn’t just fix a small process of the whole business.
When LSS experts go to a prospect to share the offerings, they normally tell them about the benefits of LSS and how it can help solve the problem of their business. Mind it, at this time, they do not know what that problem is….!!! This confidence comes from the very fact that these experts know how to use Lean & Six Sigma to solve any business issue. It hardly makes a difference to them whether the client is manufacturing a needle or something else, whether he is running a Hospital, Bank or a BPO or a Software company, six sigma methodology can be used to improve processes by eliminating defects.